Adult Protective Services. Adult Protective Services is a program to assist adults, age 18 or over, living in the community, who because of mental or physical impairments cannot provide for their basic need for food, clothing, shelter, or medical care, or protect themselves from neglect, abuse, or hazardous conditions in a reasonable manner. How do I report suspected abuse/neglect of a vulnerable adult? How do I know if I am eligible for long-term care in my home or residential settings? How do I pay for long-term care?
Address: DSS Main Office Billingsley Road, Charlotte, NC West Charlotte (Community Resource Center) Freedom Drive, Charlotte, NC P.O. Box , Charlotte, NC State Courier #: Phone: Fax Number: Report Abuse (Child Protective Services): HELPS () Report Abuse (Adult Protective Services): . Economic Services Program Manager - Adult Medicaid: Pargie Turner Horton, Economic Services Program Manager-Family and Children's Medicaid: Abbi Gill, Aging & Adult Services Division Director: Jenise Davis, Aging & Adult Services Program Managers: Cheryl Millmore, Diane Hayden,
Adult Services Adult Services programs are designed to protect and support the elderly and disabled. The Adult Services branch is comprised of the following programs: Adult Protective Services, Area Agency on Aging of Lake & Mendocino Counties, In-Home Supportive Services, Public Administrator, Public Authority, and Public Guardian. Abuse/Neglect of Seniors and Adults with Disabilities Child Abuse/Neglect DCFS() Crisis Line & Mobile Outreach Team